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Privacy Policy

Effective Date: 01 April 2025

At Hatch Athletic, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

Hatch Athletic provides evidence-based digital training programs for women across all life stages, including pregnancy, postpartum, peri/menopause, and hormone health/performance-focused training. We are committed to safeguarding the privacy of our clients and website visitors.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide to us:

When you sign up for Hatch Athletic services, resources, input data into our quiz or send us an email, you will be asked certain personal information e.g. if you are pregnant, the due date or delivery date of your baby, conditions about your body, training journey or activity levels. By doing so you agree to the collection and use of information in accordance with this Privacy Policy. We use your personal data in order to tailor your experience with Hatch Athletic and make sure you only see resources and marketing material that is relevant to your own situation. 

Personal data you might share with us includes:

    • Identity and Contact Data: Full name, email address, postal address, phone number.

    • Payment Data: Billing information and payment details (processed via third-party providers).

    • Health and Lifestyle Data: Information related to pregnancy, postpartum status, menstrual cycle, fertility, or other wellness concerns, only if you choose to share it.

    • Account Data: Username, password, preferences, purchase history.

    • Communication Data: Emails, messages, survey responses, or feedback. 

b) Information we collect automatically:

  • Usage Data: Information on how you use our website or digital platform.

  • Technical Data: IP address, device type, browser type, location data (approximate), and cookies.

3. Legal Basis for Processing Your Data

We rely on the following lawful bases to process your personal data:

  • Consent: For sending newsletters or collecting special category data (e.g., health-related information).

  • Contractual Obligation: To provide services you have purchased or subscribed to.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: For improving services, maintaining website security, or marketing similar services (unless you opt out).

You can withdraw your consent at any time by emailing us at [Insert Contact Email].

4. How We Use Your Data

We use your data to:

  • Deliver training programmes and digital services.

  • Process transactions and manage subscriptions.

  • Send service updates, newsletters, or relevant offers (if you opt in).

  • Provide customer support and respond to inquiries.

  • Analyse usage and improve our website and services.

  • Maintain security and comply with legal obligations.

5. Special Category Data

If you choose to share health-related data (e.g. pregnancy status, hormone cycle information), this is classified as special category data under the GDPR. We will only process this information with your explicit consent, which you may withdraw at any time.

6. Sharing Your Data

We will never sell your personal data. We may share your data with:

  • Third-party service providers (e.g., payment processors like Stripe, email providers like Mailchimp).

  • Healthcare professionals or coaches, if you book one-to-one consultations and give your consent.

  • Legal or regulatory authorities, when required by law.

All third parties we work with are required to respect the security of your personal data and to process it in accordance with GDPR.

7. International Transfers

Some of our service providers are located outside the UK or EU. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK/EU.

  • Standard Contractual Clauses (SCCs) approved by the ICO or European Commission.

8. Data Retention

We keep your data only as long as necessary to:

  • Fulfil the purposes we collected it for.

  • Comply with legal, accounting, or reporting obligations.

You can request deletion of your data at any time.

9. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”).

  • Restrict or object to processing in certain cases.

  • Data portability, where applicable.

  • Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

  • Lodge a complaint with a supervisory authority.

If you're in the UK, your supervisory authority is the Information Commissioner’s Office (ICO). Website: www.ico.org.uk

To exercise your rights, email: kat@hatchathletic.com 

10. Cookies

Our website uses cookies to enhance user experience, analyse website traffic, and deliver relevant content. You can set your browser to refuse some or all cookies. For more detail, see our [Cookie Policy].

11. Data Security

We use appropriate security measures (encryption, secure servers, access controls) to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.

12. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors without parental consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified by email.

Contact

For any questions or data requests, contact:

Email: kat@hatchathletic.com 
Website: www.hatchathletic.com